We Answer When You Need Us Most
When a plumbing or HVAC emergency strikes, every minute counts. Standing water causes structural damage in hours. Sewage backup is a health hazard. A burst pipe in winter can ruin floors, walls, and belongings before a standard repair company even answers their voicemail.
Action Plumbing, Heating & Air maintains a live emergency line — not an answering service, not a voicemail box. A real person picks up, 24 hours a day, 7 days a week, 365 days a year. We dispatch from Santa Rosa and reach most of Sonoma County within 1–2 hours.
Emergency Services We Provide
- Burst pipe repair — stop flooding and restore water service
- Sewage backup & main drain clearing
- Water heater failure — same-day replacement available
- No heat emergency — furnace, heat pump, boiler
- Slab leak detection & repair
- Toilet overflow / flooding
- Broken shut-off valves
- Frozen or burst supply lines
- AC failure during heat emergencies
What to Do Right Now
Call Us Immediately
Call (707) 584-0714. A technician — not an answering service — will pick up and start troubleshooting with you by phone.
Shut Off the Water
For any active leak or burst pipe, turn off your main water shut-off valve. It’s usually near your water meter at the curb or where the main supply enters the house.
Move Valuables & Document Damage
Move furniture, electronics, and valuables away from water. Take photos/video for insurance purposes before cleanup begins.
We Arrive & Assess
Our technician arrives with a fully stocked service truck. We diagnose the problem, quote the repair, and begin work immediately upon your approval.
Repair & Restore
We complete the repair, test all systems, and walk you through what was done and how to prevent recurrence.
Emergency Pricing
Typical Emergency Service Costs
All prices quoted upfront before work begins. Emergency rates apply outside normal business hours (Mon–Fri 7 AM–6 PM, Sat 8 AM–4 PM).